Privacy Policy

Keeping your data safe is one of our top priorities. At Fortune Coins, we want you to feel comfortable knowing exactly what happens to your information when you play with us. This policy breaks down our data habits in plain English.

What we collect from you

To keep things running, we need a bit of info. This usually falls into a few categories:

Identity: Things like your name and birth date (to make sure you're of age).

Contact: Your email address so we can talk to you.

Technical: Your IP address and device type, which helps us stay secure.

Usage: How you spend your time on our platform.

Why we need it

We aren't just collectors. We use your data to:

Set up and manage your player account.

Provide customer support when things go sideways.

Keep the site safe from bad actors and fraud.

Send you updates that we think you’ll find useful.

Keeping your data safe

We use industry-standard security measures-think of it as digital vaulting-to protect your info. While no system on the internet is 100% unhackable, we do everything within our power to keep your details away from prying eyes.

Sharing and Retention

We don't sell your data to random strangers. We only share it with trusted partners who help us run the site (like payment processors). We only keep your info for as long as we actually need it to provide our services or to satisfy Canadian legal requirements.

Your rights as a Canadian player

You’ve got power over your data. You can ask to see what we have on you, tell us to fix a mistake, or even ask us to delete your account entirely. If you want to exercise these rights, just reach out to our team.

Contact our Privacy Team

Got questions? We’re happy to help. You can reach us at:

Email: [email protected]